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TRAVEL TOOLS

Roadside Assistance

Knowing what to do and who to call when your vehicle breaks down along the New Jersey Turnpike will save you time and help keep you safe. Dialing #95 on  your cell phone will connect you to the New Jersey Turnpike Authority's Operations Center in Woodbridge. A dispatcher there will send an authorized service vehicle to assist you. 

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DIAL #95 or 800-213-9419

  • Move your vehicle off the roadway to the shoulder on the right.
  • If you don’t have a cell phone, turn on your hazard lights and wait for a State Police patrol. If you have a white handkerchief or some other bright cloth, display it on the outside of your vehicle, on the side facing traffic, to signal that you are in need of assistance.
  • For your safety and the safety of others, do not attempt to flag down passing vehicles. Picking up or discharging persons on the Turnpike is illegal.
  • Do not attempt to cross the highway. Do not walk along the shoulder.
  • If you want to make your own repairs, be mindful of the danger posed by the passing traffic. If possible, use cones, flares or reflective emergency signs.

HOV LANES

WHAT IS AN HOV LANE?

A Turnpike lane set aside for certain hours of the day for use only by high-occupancy and fuel-efficient vehicles.

WHERE ARE THEY LOCATED? 

They are the far left lanes of the outer roadways between Interchanges 11 and 14. They are marked by a diamond on the pavement.

WHEN ARE THE HOV RULES IN EFFECT?

Northbound on weekdays from 6 a.m. to 9 a.m., southbound on weekdays from 4 p.m. to 7 p.m.

WHO IS ALLOWED TO USE THE HOV LANES?

The HOV lanes are open to buses, motorcycles and vehicles with hybrid engines regardless of number of passengers, and passenger cars carrying three or more people.

Towing And Recovery Rates For Authorized Turnpike Garages

Only authorized garages are allowed to provide towing and roadside assistance on the Parkway. The Turnpike Authority regulates the maximum rate our authorized providers may charge for those services.

General Towing and Road Service — Providers and Rates

General Driving Tips

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    Be aware that when the weather is bad, we sometimes reduce speed limits on the Turnpike. Pay attention to the signs along the roadway.

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    Don’t drive in heavy fog if you don’t have to. Consider postponing your trip until the fog clears.

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    If you must drive in fog, turn on your low beams. Never drive with your high beams or just your parking or fog lights.

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    Remember: New Jersey law requires you to wear a seatbelt and refrain from talking on a handheld cell phone.

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    Remember to turn on your headlights whenever you use your windshield wipers. New Jersey law requires you to do so.

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    Do not stop your vehicle in the active lanes of travel.