Operations - Deputy Director of Operations | NJTA

Operations - Deputy Director of Operations

Job Opportunity
Operations - Deputy Director of Operations
New Jersey Turnpike Authority


The Deputy Director of Operations performing with the highest level of professionalism and dignity, works under the general direction of the Director of Operations executing the principles of traffic engineering and transportation systems management in accordance with the Authority’s Mission Statement to ensure the safe and efficient movement of people and goods on the Authority’s roadways and facilities.


  1. Administers programs in both the traffic engineering and transportation systems management fields including incident management, construction scheduling, hazardous materials, data resources, intelligent transportation, design and planning activities on all subject matters affecting Turnpike and Parkway traffic.
  2. Supervises the Authority’s 24-hour Traffic Management Center, including but not limited to, special events, inclement weather, crashes, disabled vehicles, towing, radio communications, etc.
  3. Authors policy and procedures related to traffic engineering operations and safety to improve facilities, devices, and regulations.
  4. Extensive knowledge of traffic engineering processes including but not limited to quick-clearance, variable speed limits, data collection, highway work zones, crash reconstruction techniques, sight and stopping (braking) distances and retroreflectivity.
  5. Extensive knowledge of national traffic engineering standards and applications including the Manual on Uniform Traffic Control Devices for Streets and Highways, the Standard Highway Signs and Markings Book, the Roadside Design Guide, and the Traffic Engineering Handbook.
  6. Extensive knowledge of vehicle recovery techniques including surveying, total resistance, winching, up-righting, traffic-incident management, etc.
  7. Manages the planning, developing and organizing the budget for Special Project Reserve Fund and Capital Budget items.
  8. Availability during non-standard working hours and times including 24-hours per day for consultation and response to unusual situations on the Turnpike or Parkway that can affect the movement of traffic on the facilities.

This is not intended to be an exhaustive list of all responsibilities, duties, skills, or requirements for the job. Management reserves the right to require that other or different tasks be performed as assigned.


Establishes and maintains cooperative working relationships with all employees of the Authority. Represents the Authority in a positive, professional, and confidential manner in dealings with external agencies, contractors and all other individuals. Maintains professional demeanor even in high stress emergency and weather situations.


  1. Bachelor’s degree in Civil or Mechanical Engineering.
  2. Master’s degree in Traffic or Transportation engineering.
  3. New Jersey Professional Engineers license preferred.
  4. Valid New Jersey Driver’s License required.
  5. Fifteen (15) years of experience in traffic engineering, transportation systems management, transportation operations or combination thereof.
  6. Excellent communication and interpersonal skills.
  7. Sound analytical abilities and professional judgment.
  8. Ability to demonstrate initiative and flexibility.
  9. Ability to work and motivate employees to perform under all conditions.

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